Service Network|Worldwide service partner

We provide a worldwide service partner network. Authorization of a service station is subject to a contract between Hatecke / Global Davit and the service station. Please note that service stations which are not listed on our website are not authorized/trained by Hatecke/ Global Davit.

If you would like to submit an enquiry about the service and maintenance of HATECKE / GLOBAL DAVIT products, you can select the most suitable service partner and contact them directly via our website.

Authorization of new service partners|How to become part of our network

Currently, we do not intend to expand our network. Therefore, we offer training courses only to existing service partners.

However service providers can send their application to
admin[at]hatecke.de and we will consider them as soon as we need a partner in an additional region.

Our aim is to offer complete service packages to our customers and to maintain a high level of quality and safety. Therefore, potential service providers shall be trained and authorized by several manufacturers of lifesaving equipment.

Especially the following criteria need to be fulfilled by our partners:

  • Experiences in servicing and repair of lifeboat and davits
  • Experiences in GRP repair works
  • Documented quality management system complying with the latest ISO 9000 series

 

 

 

 

 

Prevention of Product|Liability & Warranty

Benefit from Hatecke Service's approved service partners.

Service & Maintenance:|Exchange of Hooks

Hooks are part of the annual and 5-years inspections (see SOLAS changes enforced July 1, 2008). Before ordering a service please take into account that Hatecke hooks need to be replaced 5 years after production.

Hatecke's Internet|Service Portal

Learn what this site has to offer.

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High-Class Service

The service on your equipment is critical to the safety of you and your crew. Learn how we work. 

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Hatecke Quality|"Made in Germany"

Hatecke supplies merchant ships and cruise vessels with high-quality lifeboats, rescue boats, launching appliances and release gears.

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Hatecke Movie|Our Company

A short film clip of our company (in German), Source: NDR

watch the movie

Training Calendar|For Service Partners

2009-12-18: Here you can download our training calendar 2010. Service partners can now register online for our courses (after login). 

GL Comment on|SOLAS III, Reg. 20.11.

2009-12-03: Read the latest comment from Germanischer Lloyd “GL Procedure for yearly test and 5-yearly test for Launching Appliances and Release Gear”. The definitions of “Service Personnel” and “Properly Trained Personnel” have been changed fundamentally.

Committed to Quality

2009-10-07: Hatecke and Hatecke Service have recently been audited by GL. We achieved upgrade to ISO 9001:2008 certification.

CIC Questionnaire

2009-08-10: Paris and Tokyo MoU published the questionnaire for the concentrated inspection campaign (CIC). Source: www.tokyo-mou.org

Concentrated|Inspection Campaign

2009-07-23: Be prepared for a “Concentrated Inspection Campaign (CIC)” on SOLAS ch. III by Paris and Tokyo MoU from September until November 2009. 

Lifeboat launching|- Latest regulation

2009-07-22: Read the clarification on SOLAS Reg. III/19 regarding the lifeboat launching by its crew.

Measures to prevent|accidents with lifeboats

2009-07-22: In June, the Maritime Safety Committee revised its Circular MSC.1/Circ.1206. They amended recommendations made by the DE52 working group.

Service in Taiwan

2009-07-07: Recently, we trained and authorized "Fine Ocean Marine Industrial Corp." for service and maintenance on Hatecke products. The company is located in Kaohsiung.