Service Network|Worldwide service partner
We provide a worldwide service partner network. Authorization of a service station is subject to a contract between Hatecke / Global Davit and the service station. Please note that service stations which are not listed on our website are not authorized/trained by Hatecke/ Global Davit.
If you would like to submit an enquiry about the service and maintenance of HATECKE / GLOBAL DAVIT products, you can select the most suitable service partner and contact them directly via our website.
Authorization of new service partners|How to become part of our network
Currently, we do not intend to expand our network. Therefore, we offer training courses only to existing service partners.
However service providers can send their application to admin[at]hatecke.de and we will consider them as soon as we need a partner in an additional region.
Our aim is to offer complete service packages to our customers and to maintain a high level of quality and safety. Therefore, potential service providers shall be trained and authorized by several manufacturers of lifesaving equipment.
Especially the following criteria need to be fulfilled by our partners:
- Experiences in servicing and repair of lifeboat and davits
- Experiences in GRP repair works
- Documented quality management system complying with the latest ISO 9000 series
Prevention of Product|Liability & Warranty
Benefit from Hatecke Service's approved service partners.
Service & Maintenance:|Exchange of Hooks
Hooks are part of the annual and 5-years inspections (see SOLAS changes enforced July 1, 2008). Before ordering a service please take into account that Hatecke hooks need to be replaced six years after production.
Hatecke Quality|"Made in Germany"
Hatecke supplies merchant ships and cruise vessels with high-quality lifeboats, rescue boats, launching appliances and release gears.
New Service Stations
2010-08-10: We are pleased to inform you about our two new service partners: Cargo Gear Services in Mumbai (India) and Dolphin Marine in Alexandria (Egypt).
Visit Hatecke Service|at the SMM Hamburg
2010-07-20: From Sept. 7-10 we invite all marine professionals to meet us in hall B5 at stand 472 for information, questions and comments.
New Service Partner
2010-03-29: Recently, we trained and authorized FØNIX Sp/f for service and maintenance in the Faroe Islands and Iceland.
GL Comment on|SOLAS III, Reg. 20.11.
2009-12-03: Read the latest comment from Germanischer Lloyd. The definitions of “Service Personnel” and “Properly Trained Personnel” have been changed fundamentally.
Committed to Quality
2009-10-07: Hatecke and Hatecke Service have recently been audited by GL. We achieved upgrade to ISO 9001:2008 certification.
