Services|For our customers
Our service for Hatecke's customers does not end with the sale of new Hatecke lifesaving equipment. Hatecke Service GmbH covers the full range of after-sales activities.
Hatecke Service GmbH supports ship owners with installation, commissioning, instruction manuals, and training, as well as original OEM spare parts. Our service technicians carry out service, repair, and maintenance work on Hatecke lifeboats and davits - on board your vessel or in our repair workshop in Drochtersen.
We offer high-quality services and products at a competitive price.
Hatecke GmbH and Hatecke Service GmbH are regularly audited by quality assurance and class representatives. All our work processes comply with ISO 9001:2000 Quality management system. Our technicians have lots of experience in the lifeboat industry. All our service engineers take part in regular training programs meeting the latest IMO standards for the service and maintenance of lifeboat systems.
Our service partners are located in key harbors around the world.
Service stations for five-year service can be found in the major ship dry-docking centers, and can provide repair facilities to carry out minor repair work, and work only on a subcontracting basis.
On the following pages you can search for authorized service stations worldwide
Prevention of Product|Liability & Warranty
Benefit from Hatecke Service's approved service partners.
Service & Maintenance:|Exchange of Hooks
Hooks are part of the annual and 5-years inspections (see SOLAS changes enforced July 1, 2008). Before ordering a service please take into account that Hatecke hooks need to be replaced six years after production.
Hatecke Quality|"Made in Germany"
Hatecke supplies merchant ships and cruise vessels with high-quality lifeboats, rescue boats, launching appliances and release gears.
New Service Stations
2010-08-10: We are pleased to inform you about our two new service partners: Cargo Gear Services in Mumbai (India) and Dolphin Marine in Alexandria (Egypt).
Visit Hatecke Service|at the SMM Hamburg
2010-07-20: From Sept. 7-10 we invite all marine professionals to meet us in hall B5 at stand 472 for information, questions and comments.
New Service Partner
2010-03-29: Recently, we trained and authorized FØNIX Sp/f for service and maintenance in the Faroe Islands and Iceland.
GL Comment on|SOLAS III, Reg. 20.11.
2009-12-03: Read the latest comment from Germanischer Lloyd. The definitions of “Service Personnel” and “Properly Trained Personnel” have been changed fundamentally.
Committed to Quality
2009-10-07: Hatecke and Hatecke Service have recently been audited by GL. We achieved upgrade to ISO 9001:2008 certification.
