Hatecke's Internet Service Portal
With this Internet portal we would like to support:
- Ship owners and their agents
- Search for authorized service stations
- Find the nearest service location and save travel costs
- Submit enquiries and place orders for equipment servicing
- Authorized service stations (via a special log-in)
- Identify all equipment in our database
- Download the latest service reports for Hatecke and Global Davit products
- Resend service reports
- Download certificates referring to the serviced equipment
- Browse your service history
- Buy spare parts online
- Class representatives/authorities
- Learn about our service procedures which comply with ISO 9001:2000
- Get information about our authorized service partners
And, of course we would like to inform you about our company.
We want your feedback and suggestions on how to improve our website and services, we would really appreciate if you tell us about your ideas and improvements.
Prevention of Product|Liability & Warranty
Benefit from Hatecke Service's approved service partners.
Service & Maintenance:|Exchange of Hooks
Hooks are part of the annual and 5-years inspections (see SOLAS changes enforced July 1, 2008). Before ordering a service please take into account that Hatecke hooks need to be replaced six years after production.
Hatecke Quality|"Made in Germany"
Hatecke supplies merchant ships and cruise vessels with high-quality lifeboats, rescue boats, launching appliances and release gears.
New Service Stations
2010-08-10: We are pleased to inform you about our two new service partners: Cargo Gear Services in Mumbai (India) and Dolphin Marine in Alexandria (Egypt).
Visit Hatecke Service|at the SMM Hamburg
2010-07-20: From Sept. 7-10 we invite all marine professionals to meet us in hall B5 at stand 472 for information, questions and comments.
New Service Partner
2010-03-29: Recently, we trained and authorized FØNIX Sp/f for service and maintenance in the Faroe Islands and Iceland.
GL Comment on|SOLAS III, Reg. 20.11.
2009-12-03: Read the latest comment from Germanischer Lloyd. The definitions of “Service Personnel” and “Properly Trained Personnel” have been changed fundamentally.
Committed to Quality
2009-10-07: Hatecke and Hatecke Service have recently been audited by GL. We achieved upgrade to ISO 9001:2008 certification.
