Company|Hatecke Service GmbH
Hatecke Service GmbH was founded in 2005 when it became clear that new maintenance and service requirements for lifesaving equipment would become mandatory. All after-sales and training activities were combined under one roof, independent of Hatecke GmbH.
On July 1, 2006, SOLAS III, 20.11 came into effect. This new regulation requires the periodic servicing of launching appliances and on-load release gear of lifeboats. The guidelines for this new regulation are laid down in Annex 1 to MSC.1/Circ.1206 dated May 26, 2006.
Hatecke complies with these regulations through its own HATECKE SERVICE company and a global network of service stations. Together we offer advice and support on an individual basis – flexible service and fast solutions.
To satisfy our customers’ needs and to improve our workplaces we expanded our office in August 2008. Hatecke Service has now its own office building with training centre. In 2009, we will get a new workshop and additional training installations.
We owe our position as one of the world’s leading experts not just to our technical know-how and stringent quality management.
Committed to Quality
We are certified according to ISO 9001:2008 by GL and guarantee a high service quality.
Prevention of Product|Liability & Warranty
Benefit from Hatecke Service's approved service partners.
Service & Maintenance:|Exchange of Hooks
Hooks are part of the annual and 5-years inspections (see SOLAS changes enforced July 1, 2008). Before ordering a service please take into account that Hatecke hooks need to be replaced six years after production.
Services in Scandinavia
2011-12-07: We now work together with Viking Lifesaving-equipment Norge and Finland. They service our entire product range.
New Service Partner
2011-11-15: Recently, we trained and authorized Viking Life-Saving Equipment D.O.O. The company is located in Dugopolje near Split, Croatia.
Latest Service Training
2011-05-24: We trained and authorized service partners from Korea and Sweden.
Fleet Agreements|for Annual Service
2011-04-15: Under fleet agreement we service all kind of lifeboats, davits and release gears within our world wide service network at competitive prices.