Company|Hatecke Service GmbH

Hatecke Service GmbH was founded in 2005 when it became clear that new maintenance and service requirements for lifesaving equipment would become mandatory. All after-sales and training activities were combined under one roof, independent of Hatecke GmbH.

On July 1, 2006, SOLAS III, 20.11 came into effect. This new regulation requires the periodic servicing of launching appliances and on-load release gear of lifeboats. The guidelines for this new regulation are laid down in Annex 1 to MSC.1/Circ.1206 dated May 26, 2006.

Hatecke complies with these regulations through its own HATECKE SERVICE company and a global network of service stations. Together we offer advice and support on an individual basis – flexible service and fast solutions.
To satisfy our customers’ needs and to improve our workplaces we expanded our office in August 2008. Hatecke Service has now its own office building with training centre. In 2009, we will get a new workshop and additional training installations.

We owe our position as one of the world’s leading experts not just to our technical know-how and stringent quality management.

Prevention of Product|Liability & Warranty

Benefit from Hatecke Service's approved service partners.

Service & Maintenance:|Exchange of Hooks

Hooks are part of the annual and 5-years inspections (see SOLAS changes enforced July 1, 2008). Before ordering a service please take into account that Hatecke hooks need to be replaced 5 years after production.

Hatecke's Internet|Service Portal

Learn what this site has to offer.

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High-Class Service

The service on your equipment is critical to the safety of you and your crew. Learn how we work. 

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Hatecke Quality|"Made in Germany"

Hatecke supplies merchant ships and cruise vessels with high-quality lifeboats, rescue boats, launching appliances and release gears.

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Hatecke Movie|Our Company

A short film clip of our company (in German), Source: NDR

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Training Calendar|For Service Partners

2009-12-18: Here you can download our training calendar 2010. Service partners can now register online for our courses (after login). 

GL Comment on|SOLAS III, Reg. 20.11.

2009-12-03: Read the latest comment from Germanischer Lloyd “GL Procedure for yearly test and 5-yearly test for Launching Appliances and Release Gear”. The definitions of “Service Personnel” and “Properly Trained Personnel” have been changed fundamentally.

Committed to Quality

2009-10-07: Hatecke and Hatecke Service have recently been audited by GL. We achieved upgrade to ISO 9001:2008 certification.

CIC Questionnaire

2009-08-10: Paris and Tokyo MoU published the questionnaire for the concentrated inspection campaign (CIC). Source: www.tokyo-mou.org

Concentrated|Inspection Campaign

2009-07-23: Be prepared for a “Concentrated Inspection Campaign (CIC)” on SOLAS ch. III by Paris and Tokyo MoU from September until November 2009. 

Lifeboat launching|- Latest regulation

2009-07-22: Read the clarification on SOLAS Reg. III/19 regarding the lifeboat launching by its crew.

Measures to prevent|accidents with lifeboats

2009-07-22: In June, the Maritime Safety Committee revised its Circular MSC.1/Circ.1206. They amended recommendations made by the DE52 working group.

Service in Taiwan

2009-07-07: Recently, we trained and authorized "Fine Ocean Marine Industrial Corp." for service and maintenance on Hatecke products. The company is located in Kaohsiung.