Company|Hatecke Service GmbH
Hatecke Service GmbH was founded in 2005 when it became clear that new maintenance and service requirements for lifesaving equipment would become mandatory. All after-sales and training activities were combined under one roof, independent of Hatecke GmbH.
On July 1, 2006, SOLAS III, 20.11 came into effect. This new regulation requires the periodic servicing of launching appliances and on-load release gear of lifeboats. The guidelines for this new regulation are laid down in Annex 1 to MSC.1/Circ.1206 dated May 26, 2006.
Hatecke complies with these regulations through its own HATECKE SERVICE company and a global network of service stations. Together we offer advice and support on an individual basis – flexible service and fast solutions.
To satisfy our customers’ needs and to improve our workplaces we expanded our office in August 2008. Hatecke Service has now its own office building with training centre. In 2009, we will get a new workshop and additional training installations.
We owe our position as one of the world’s leading experts not just to our technical know-how and stringent quality management.
Prevention of Product|Liability & Warranty
Benefit from Hatecke Service's approved service partners.
Service & Maintenance:|Exchange of Hooks
Hooks are part of the annual and 5-years inspections (see SOLAS changes enforced July 1, 2008). Before ordering a service please take into account that Hatecke hooks need to be replaced six years after production.
Hatecke Quality|"Made in Germany"
Hatecke supplies merchant ships and cruise vessels with high-quality lifeboats, rescue boats, launching appliances and release gears.
New Service Stations
2010-08-10: We are pleased to inform you about our two new service partners: Cargo Gear Services in Mumbai (India) and Dolphin Marine in Alexandria (Egypt).
Visit Hatecke Service|at the SMM Hamburg
2010-07-20: From Sept. 7-10 we invite all marine professionals to meet us in hall B5 at stand 472 for information, questions and comments.
New Service Partner
2010-03-29: Recently, we trained and authorized FØNIX Sp/f for service and maintenance in the Faroe Islands and Iceland.
GL Comment on|SOLAS III, Reg. 20.11.
2009-12-03: Read the latest comment from Germanischer Lloyd. The definitions of “Service Personnel” and “Properly Trained Personnel” have been changed fundamentally.
Committed to Quality
2009-10-07: Hatecke and Hatecke Service have recently been audited by GL. We achieved upgrade to ISO 9001:2008 certification.
