In Safe Hands: Welcome to Hatecke Service GmbH|The Service Company of Hatecke GmbH

Established in 2005 Hatecke Service GmbH became a central pillar of the Hatecke Company. When you decide to purchase a Hatecke product, you are making an investment in your safety at sea. We are your reliable partner, when it comes to service, repair and maintenance.

We ensure the availability of our service engineers 24/7.

Constant technical assistance and immediate availability of skilled experts are only some of our strengths. We offer a full range of services:

  • Installation, commissioning and testing
  • Annual and 5-years services on lifeboats, rescue boats, launching appliances and release gears
  • Load test with our own water bags
  • Maintenance and repair
  • Genuine spare parts supply also via online shop
  • Information and training of customers and service partners

Also, we are certified to perform periodic servicing on products of other manufacturers’ products.

Contact our service department to get the technical assistance you need. We are collaborate and flexible.

Hatecke and Hatecke Service: Benefit from one single contact point for sales and servicing.

Prevention of Product|Liability & Warranty

Benefit from Hatecke Service's approved service partners.

Service & Maintenance:|Exchange of Hooks

Hooks are part of the annual and 5-years inspections (see SOLAS changes enforced July 1, 2008). Before ordering a service please take into account that Hatecke hooks need to be replaced 5 years after production.

Hatecke's Internet|Service Portal

Learn what this site has to offer.

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High-Class Service

The service on your equipment is critical to the safety of you and your crew. Learn how we work. 

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Hatecke Quality|"Made in Germany"

Hatecke supplies merchant ships and cruise vessels with high-quality lifeboats, rescue boats, launching appliances and release gears.

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Hatecke Movie|Our Company

A short film clip of our company (in German), Source: NDR

watch the movie

Visit Hatecke Service|at the SMM Hamburg

2010-07-20: From Sept. 7-10 we invite all marine professionals to meet us in hall B5 at stand 472 for information, questions and comments.

Service Via Internet

2010-04-01: From now on, service partners can download Hatecke reports from our website and Global Davit's reports from www.global-davit.de only.

New Service Partner

2010-03-29: Recently, we trained and authorized FØNIX Sp/f for service and maintenance in the Faroe Islands and Iceland.

Training Calendar|For Service Partners

2009-12-18: Here you can download our training calendar 2010. Service partners can now register online for our courses (after login). 

GL Comment on|SOLAS III, Reg. 20.11.

2009-12-03: Read the latest comment from Germanischer Lloyd. The definitions of “Service Personnel” and “Properly Trained Personnel” have been changed fundamentally.

Committed to Quality

2009-10-07: Hatecke and Hatecke Service have recently been audited by GL. We achieved upgrade to ISO 9001:2008 certification.

CIC Questionnaire

2009-08-10: Paris and Tokyo MoU published the questionnaire for the concentrated inspection campaign (CIC). Source: www.tokyo-mou.org

Concentrated|Inspection Campaign

2009-07-23: Be prepared for a “Concentrated Inspection Campaign (CIC)” on SOLAS ch. III by Paris and Tokyo MoU from September until November 2009.