In Safe Hands: Welcome to Hatecke Service GmbH|The Service Company of Hatecke GmbH
Quality and safety you can trust.
Established in 2005 Hatecke Service GmbH became a central pillar of the Hatecke Company. When you decide to purchase a Hatecke product, you are making an investment in your safety at sea. We are your reliable partner, when it comes to service, repair and maintenance.
We ensure the availability of our service engineers 24/7.
Constant technical assistance and immediate availability of skilled experts are only some of our strengths. We offer a full range of services:
- Installation, commissioning and testing
- Annual and 5-years services on lifeboats, rescue boats, launching appliances and release gears
- Load test with our own water bags
- Maintenance and repair
- Genuine spare parts supply also via online shop
- Information and training of customers and service partners
Also, we are certified to perform periodic servicing on products of other manufacturers’ products.
Contact our service department to get the technical assistance you need. We are collaborate and flexible.
Hatecke and Hatecke Service: Benefit from one single contact point for sales and servicing.
Prevention of Product|Liability & Warranty
Benefit from Hatecke Service's approved service partners.
Service & Maintenance:|Exchange of Hooks
Hooks are part of the annual and 5-years inspections (see SOLAS changes enforced July 1, 2008). Before ordering a service please take into account that Hatecke hooks need to be replaced six years after production.
Hatecke Quality|"Made in Germany"
Hatecke supplies merchant ships and cruise vessels with high-quality lifeboats, rescue boats, launching appliances and release gears.
New Service Stations
2010-08-10: We are pleased to inform you about our two new service partners: Cargo Gear Services in Mumbai (India) and Dolphin Marine in Alexandria (Egypt).
Visit Hatecke Service|at the SMM Hamburg
2010-07-20: From Sept. 7-10 we invite all marine professionals to meet us in hall B5 at stand 472 for information, questions and comments.
New Service Partner
2010-03-29: Recently, we trained and authorized FØNIX Sp/f for service and maintenance in the Faroe Islands and Iceland.
GL Comment on|SOLAS III, Reg. 20.11.
2009-12-03: Read the latest comment from Germanischer Lloyd. The definitions of “Service Personnel” and “Properly Trained Personnel” have been changed fundamentally.
Committed to Quality
2009-10-07: Hatecke and Hatecke Service have recently been audited by GL. We achieved upgrade to ISO 9001:2008 certification.
